Detachable Hat with or without Hair

Detachable Hat, Hair Extension, Pouch for Safe keeping

Frequent wash is not required for our extensions. But after every use, you wash your extensions, use a gentle, mild shampoo. Rinse off under running water, then apply a moisturizing conditioner, all over and leave it in for 10 minutes. Wash it off and air dry just like your natural hair.

As these are Natural Human Hair, it requires the same care as our Natural Hair.

Keep the Extensions properly wrapped or in the pouch provided for safe keeping. With proper maintenance and care, it could easily last a minimum of 24 months or longer.

For domestic customers only

No returns/exchanges for international customers.

Returns, Replacements & Repairs Policy

At Abrbhair, every human hair product is carefully handcrafted and customized through a detailed consultation process before dispatch. Due to the bespoke nature of our products, we encourage all customers to review their order details carefully before confirming their purchase.

For Accessories:

All accessories are final sale and are not eligible for return, exchange, or refund.

For Wigs, Toppers, Extensions, Wefts:

As our wigs, toppers, extensions, and other human hair products are customized and approved by the customer before dispatch, they are generally not eligible for return or refund based on personal preference, change of mind, dissatisfaction with color, length, density, style, or any other subjective reason.

Prior to dispatch, customers may be contacted for order confirmation and consultation to ensure the selected product meets their requirements.

Concerns Regarding Fit or Product Performance:

If you experience any concerns regarding the fit, application, or performance of your product, we encourage you to contact our team. Many concerns can be resolved through guidance, adjustments, or servicing, and we are committed to helping you achieve the best possible experience with your purchase.

Manufacturing Issues:

In the unlikely event that a manufacturing defect is identified, customers must notify us immediately upon receiving the product.

After reviewing the concern, we may offer:

Repair of the product;
Adjustment or alteration where applicable; or
Replacement, at our sole discretion, if a genuine manufacturing defect is confirmed.

Please note that every product undergoes quality checks before dispatch, and manufacturing defects are extremely rare.

Return Requests:

If a customer wishes to return a product despite the above conditions, a return request must be initiated immediately upon receipt of the order.

The product must be dispatched back to us within three (3) working days of delivery (excluding Sundays). Returns dispatched after this period will not be accepted.

Any accepted return must be:

Unused and unaltered;
In its original condition;
Returned with all original packaging, tags, and accessories.
Refunds

Abrbhair does not offer refunds on customized human hair products once an order has been confirmed and delivered.

At ABRB Hair, we do not offer our customers the option to make returns. If the product received have any issues during the receiving of the product delivery, we request to make a video of opening of the package, and reach out to us within 12 hours of delivery of product with the video in attachment. If any issues, ABRB will be proceed further after reviewing the videos and proofs shared by the customer on the email and further mutual discussions only.

To initiate an exchange or any queries, we kindly ask that you email us with your Order Id and Order Details at info@abrbhair.com. This will ensure that your request is processed promptly and efficiently.

Please note that we are unable to accept returns or exchanges through any other means. Thank you for your cooperation in helping us provide the best possible service to our valued customers.

For detailed policy information, visit www.abrbhair.com/policy. Need help with styling, fitting, or care tips? Schedule a Virtual Consultation at www.abrbhair.com/consult. We’d love to guide you!